- Who is candymachines.com?
A division of parent company RM Electronics, Inc., candymachines.com is a 3 generation, family owned and operated business with offices in sunny southern California and shipping distribution centers across the U.S. We are listed in good standing in Dun & Bradstreet. The president of our company was in the bulk vending business when you could buy gum and candy for a penny or a nickel, and cashews were a luxury at ten cents!
- What Are My Shipping Charges?
Shipping charges will be added based upon weight/size of your order and destination zip code. Our website will provide the best rate possible based on your location. If you'd like an exact price, add all items to your cart and proceed with checkout. You will be shown the total shipping cost prior to payment being required. You can also E-mail firstname.lastname@example.org or call us at 800-853-3941 to assist you with calculating your shipping amount. If the shipping charge is $0.00, your actual shipping charges will be added based upon weight/size of your order and destination zip code. Email email@example.com or call us at 800-853-3941 if you need this amount prior to shipment.
- How Long Will it Take to Receive My Order?
- Order processing is generally done within 24-72 hours of receipt of your order. Shipping time will vary depending on items ordered and your location. A confirmation email stating the estimated production time will be sent to you within 48 hours of your order being placed.
- What is the Warranty on the Machines?
- Our mechanical vending machines carry a lifetime warranty against manufacturer’s defects on the coin mechanisms. Please refer to product detail pages for warranty information on electronic vending machines.
- What is Your Return/Cancellation Policy?
- Some items can be returned for a refund within 30 days, subject to a 10-25% restock fee, depending upon the item. You will also be responsible for the original and return shipping cost. Food products (gumballs, candy, etc) and any made-to-order machines or customized items are not eligible for return or refund.
- Any issues/concerns with your order (damage, missing items, incorrect items, etc) must be reported within 30 days from the shipment date.
- Please call 800-853-3941 to verify return eligibility or for a Return Authorization.
- You can also email firstname.lastname@example.org.
- Coupons and Promotions
- A max discount applies for coupons. One Coupon code per order unless otherwise noted. We reserve the right to not sell any products below our cost, and to limit quantities as necessary.