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Claw machines have long been a staple of the vending industry, enticing players with the promise of adorable plush toys and the thrill of the grab. However, for vending operators, selecting the right mix of prizes isn’t just about creating visual appeal—it’s a strategic decision that directly impacts profitability. One of the most important considerations is the ratio of licensed plush, featuring characters from well-known franchises, to unlicensed plush, which are often more generic and cost-effective. Striking the right balance between these two types of prizes can be the d …

Issuing Refunds for Machine Malfunctions In the vending business, machine malfunctions are inevitable. When they occur, promptly and professionally addressing the issue, including providing refunds, is crucial for maintaining customer trust and satisfaction. This blog post will discuss the importance of issuing refunds, various methods to facilitate refunds, and how honoring these requests can build a positive reputation and encourage repeat business. The Importance of Providing Refunds Building Customer Trust Demonstrating Integrity: Issuing refunds for machine malfunctions shows that you s …

Approaching National Franchises: Strategies for SuccessPitching your vending machines to national franchises can be a challenging endeavor. However, with the right approach and a strong pitch, it’s not impossible. National franchises offer lucrative opportunities due to their extensive networks and high-traffic locations. This blog post will guide you through improving your pitch, addressing common concerns, and emphasizing your professionalism and reliability. Remember, persistence is key. While rejections are common, occasionally, a franchise might give you a chance, opening doors to signifi …

How to Negotiate a New Machine Placement with Business OwnersSecuring prime locations for your claw machines is essential for a successful vending route. However, negotiating with business owners can be challenging, especially if you’re unsure how to approach them or handle the details of a contract. This blog post will guide you through strategies for approaching business owners, negotiating commissions, creating mutually beneficial agreements, and crafting a solid contract without intimidating potential partners.Strategies for Approaching and Persuading Business OwnersNegotiating placement f …

In business, rejection is inevitable. Whether you're pitching your vending machine business to potential clients, presenting your product to investors, or offering a service to new partners, hearing "no" is part of the process. While rejection can feel discouraging, it doesn’t have to be the end of the road. In fact, how you handle rejection can often be more important than the rejection itself.The key to overcoming rejection lies in developing a growth mindset, maintaining a positive attitude, and building persistence that will help you bounce back stronger. This post will explore how you can …