In today's amusement, Family Entertainment Center (FEC), and game room industries, cashless payment systems have become increasingly popular. They offer numerous benefits such as no cash handling, no coin jams, no malfunctioning bill acceptors, and the ability to upsell game packages through touch screen kiosks that accept credit cards. Point of Sale (POS) systems and redemption centers also play a crucial role in enhancing the overall customer experience. In this article, we will discuss the top four game card and kiosk systems in 2023, providing a comprehensive guide comparing Kiosoft, Tigapo, Amusement Connect, and Intercard.
I. Kiosoft
A. Overview
Kiosoft is a leading provider of payment solutions for gaming, retail, and other industries. They offer a wide range of products, including touch screen kiosks, game cards, card readers, and credit card readers, designed to meet various business needs.
B. Key Features
- 21.5" Touch Screen Kiosk: Offers an intuitive touch screen interface that enhances the user experience and allows for easy upselling of game packages.
- Standard Game Cards: Provides a range of game cards with varying rates based on the amount purchased.
- Game Card/Mobile App Readers: Versatile card readers that can process both physical game cards and mobile app payments.
- Credit Card Readers (LX and VX models): Two types of credit card readers with different touch screen sizes and features, catering to specific business needs.
- Modems: Devices that can connect multiple card readers within one room.
C. Pricing
Kiosoft's pricing structure is tiered based on the quantity of products purchased. A summary of their pricing is as follows:
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21.5" Touch Screen Kiosk: 1-2 units: $4,000 each 3-5 units: $3,400 each 6+ units: $2,500 each
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Standard Game Cards: Pricing ranges from $0.19 to $0.35 per card, depending on the number of cards purchased.
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Game Card/Mobile App Readers: $140 each, with some flexibility for large bulk orders
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Credit Card Readers (LX and VX models): Pricing ranges from $245 to $340 each, depending on the model and quantity ordered.
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Modems: $270 each
D. Pros and Cons
Pros:
- Wide range of payment solutions, including touch screen kiosks, game cards, and credit card readers.
- Tiered pricing structure that offers discounts for bulk purchases.
- Versatile card readers that can process both physical game cards and mobile app payments.
Cons:
- Pricing may be less competitive for businesses that require a smaller number of products.
II. Tigapo
A. Overview
T
igapo specializes in cloud-based payment and management solutions designed specifically for the gaming and amusement industry. Their product lineup includes a versatile payment device, a mobile app for customers, and a comprehensive management platform for operators.
B. Key Features
- Tigapo Reader: A compact payment device that supports a wide range of payment methods, including credit cards, mobile wallets, and QR codes.
- Tigapo App: A mobile app that enables customers to make payments, track their play history, and receive personalized offers and promotions.
- Tigapo Cloud: A comprehensive management platform that allows operators to monitor and manage their entire network of machines and readers from a single dashboard.
C. Pricing
Tigapo's pricing structure is based on a subscription model, with costs depending on the number of readers and machines in operation. While specific pricing details are available upon request, here is a general overview of their pricing structure:
- Tigapo Reader: One-time purchase price, with additional transaction fees based on usage.
- Tigapo App: Free for consumers; transaction fees apply for businesses.
- Tigapo Cloud: Monthly subscription fees, based on the number of readers and machines managed.
D. Pros and Cons
Pros:
- Cloud-based payment and management platform designed specifically for the gaming and amusement industry.
- Supports a wide variety of payment methods, including credit cards, mobile wallets, and QR codes.
- Comprehensive management platform for operators, allowing for easy monitoring and management of networks.
Cons:
- Subscription-based pricing model may not be suitable for all businesses.
III. Amusement Connect
A. Overview
Amusement Connect is a provider of payment and management solutions for the amusement, FEC, and game room industries. They offer a range of products and services, including game cards, kiosks, POS systems, and redemption centers.
B. Key Features
- Game Cards: Amusement Connect offers game cards that can be customized with the business's branding and design.
- Kiosks: Touch screen kiosks provide an easy-to-use interface for customers to purchase game cards, add value to existing cards, and check their balance.
- POS Systems: Amusement Connect's POS systems enable businesses to manage transactions, inventory, and customer information.
- Redemption Centers: Amusement Connect's redemption centers streamline the process of awarding prizes and managing redemption inventory.
C. Pricing
Amusement Connect's pricing is available upon request and may vary based on the specific needs of a business. They offer customizable packages that include various combinations of their products and services.
D. Pros and Cons
Pros:
- Customizable game cards with branding and design options.
- Touch screen kiosks for an enhanced customer experience.
- Integrated POS systems and redemption centers for streamlined operations.
Cons:
- Pricing information not readily available, which may make it difficult for businesses to compare costs.
IV. Intercard
A. Overview
Intercard is a global provider of cashless payment solutions for the amusement, FEC, and game room industries. Their product offerings include game cards, card readers, kiosks, and management software.
B. Key Features
- Game Cards: Intercard offers customizable game cards with various design options.
- Card Readers: Intercard's card readers can process a variety of payment methods, including game cards, mobile payments, and credit cards.
- Kiosks: Touch screen kiosks allow customers to purchase and reload game cards, check balances, and access promotional offers.
- Management Software: Intercard's management software enables operators to monitor and manage their entire network of machines and readers.
C. Pricing
Intercard's pricing structure is available upon request and may vary based on the specific needs of a business. They offer customizable packages that include various combinations of their products and services.
D. Pros and Cons
ros:
- Customizable game cards with a variety of design options.
- Versatile card readers that support multiple payment methods, including game cards, mobile payments, and credit cards.
- Touch screen kiosks for an improved customer experience.
- Comprehensive management software for operators to manage their entire network.
Cons:
- Pricing information not readily available, making it challenging for businesses to compare costs.
V. Comparison
A. Payment Solutions
All four providers offer a range of payment solutions, including game cards, card readers, and kiosks. Intercard and Amusement Connect provide customizable game cards with various design options, while Kiosoft and Tigapo offer versatile card readers capable of processing both physical game cards and mobile app payments.
B. Touch Screen Kiosks
Kiosoft, Tigapo, Amusement Connect, and Intercard all offer touch screen kiosks that enhance the customer experience and facilitate upselling of game packages. The kiosks provide customers with an easy-to-use interface to purchase and reload game cards, check balances, and access promotional offers.
C. POS Systems and Redemption Centers
Amusement Connect and Intercard both offer integrated POS systems and redemption centers, streamlining the process of managing transactions, inventory, and customer information. Tigapo's comprehensive management platform also provides operators with tools to monitor and manage their entire network of machines and readers, although it does not specifically include POS systems or redemption centers.
D. Pricing and Flexibility
Kiosoft offers a tiered pricing structure based on the quantity of products purchased, which may be more appealing for businesses planning to purchase a large number of products. Tigapo's subscription-based pricing model could be more cost-effective, depending on the number of readers and machines a business operates. Amusement Connect and Intercard both provide customizable packages with varying pricing, although specific pricing details are not readily available.
VI. Conclusion
In the amusement, FEC, and game room industries, cashless payment systems have become increasingly important for providing customers with a seamless experience. Kiosoft, Tigapo, Amusement Connect, and Intercard are the top four game card and kiosk systems in 2023, each offering a unique set of features and benefits.
When selecting a provider, it's essential to consider the specific needs of your business, such as the desired payment solutions, touch screen kiosks, POS systems, and redemption centers. Additionally, pricing structures and flexibility should be taken into account, as they can significantly impact the overall cost and effectiveness of the chosen solution.
By carefully evaluating the offerings of Kiosoft, Tigapo, Amusement Connect, and Intercard, you can make an informed decision about which game card and kiosk system is the best fit for your amusement, FEC, or game room business.